Upon ordering a pack will be sent out to the delivery address provided with all the instructions on how to send the ashes to us. It will contain a sealable bag and return envelope.
Ashes are sent at own risk.
Due to the nature of the work involved, we need to ensure that our production quality standards are met. Sometimes this means that we need to make pieces several times to get things right. Any extra items that we make which include the ashes that you have sent us, will be included with your order when it is dispatched. Please allow 6 weeks for delivery.
Our Memorial Glass range is a bespoke product containing the cremated ashes or of a person or animal.
Each item is made to order.
Because of the nature of the product Memorial Glass is Non-refundable and not subject to any discounts.
All of our glass is handmade using traditional techniques, no moulds or machines are used at any point during the process. Because of this there will always be slight variations from piece to piece, the photos presented here are a guide.