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At Bristol Blue Glass we endeavour to give everything we can to provide the best customer service we can, helping whenever and however we can. 

What follows is a small collection of the feedback we have recieved. 

 "Thank you so much for a fabulous evening, I was so impressed with the team, the sheer dynamics of a small group of youngsters.

Loved the baubles we helped make – well, blew air into J.

Lovely nibbles and wine.

All the best with the Bristol Life Awards 2017, you deserve it. Please keep us posted on progress. " - Annette Jones


"Just thought I would drop you a line to say thank you so much for last night. It was an amazing evening and I really enjoyed myself." - Clair Ponting


"Just a quick note to say thank you so much for such a lovely evening last night. Steve and I had a great time! Your team clearly have a lovely work hard/play hard vibe going on which had great energy and made for a brilliant night. Thank you so much for the invitation. And please pass on my thanks to your team!!" - Alexis Woodward


"I just wanted to drop a note to you to thank the staff in your shop for some of the best customer service I have ever had ,the youg lady who served me (i was collecting a vase you had engraved for my sisters 60th birthday) I didn't get her name but she and the other lady who was there couldn't help enough ,she wrapped the vase beautifuly and also packed it ready for the courier for a very reasonable charge,thank you so much for having such great staff!!!" - Ron Hardie

"Hi Sharon. Just a quick note to say thanks to all of you for a very enjoyable and interesting talk this morning and the much needed refreshments. Gosh it was warm in the workshop - great in winter but it must be hard in the hot weather! We were all fascinated to watch the skill of your glassblowers and to hear something of the history of glass and of the company.  I know several people came away with souvenirs of their visit!" - Heymock Ladies Group

"Having collected the last piece of my order (3 different coloured hearts) I just wanted to say thank you for the beautiful hearts and the wonderful service I have received from all the staff I have dealt with. Charlie and Gee who served me when I placed the order were both very sensitive in explaining the process. One of the glass makers (sorry I didn't get a name but looking at staff on the website may have been David?) helped me choose a green colour for my heart, which was perfect. Thank you all." - Pat Seymour

"Hi, I just wanted to say thank you so much for dispatching my order for an engraved red wine goblet so promptly. It was a graduation gift for my son who was studying at Bristol UWE and he was thrilled to receive such a lovely piece to remind him of a wonderful 3 years in Bristol. I wasn’t certain how the silver engraving would look, but the end result was stunning." - S Meadows

"Thank you very much for processing my order and getting it to me well on time. I'm very pleased with the vase and the engraving which has turned out even better than expected." - P Williams

"Hi Jake and team, We took delivery of the glass paperweight today and its perfect. Thanks to you and the team." - K Wise

"Hi just wanted to say I received my memorial pendant today and I'm really pleased with it as I'm sure will my mum be when she receives this for her birthday on Friday in living memory of her son thank you." T Westley

"Dear Charlie. Thank you so much for ensuring my jewellery arrived in the nick of time (thank you also for the extra studs - they look lovely and what a surprise)and everything is amazing! I have just got back from holiday and this is the first opportunity I have had to email." - C Wood

“We are absolutely delighted with our candlesticks and amazed at your skill. Our friends are also thrilled with their paperweights. Many Thanks indeed.” – Christine Lunt

“The glass animals arrived on Saturday. We are very happy with them, they are exactly as promised.” – D Biran

“We have just received the Abona and wanted to say we are absolutely delighted with it.  It has surpassed all our expectations as sometime when buying on line things are not as good as they seem.  Could you please pass on our thanks to the craftsman who made this for us, he should be very product.  We have given it pride of place on our fireplace and as we have just changed our lounge to silver and blue it looks fantastic.  Once again thank you and we will certainly be purchasing from you again in the future and recommending to our friends.” M & J Griffiths

“My order has arrived. It is a small Ruby Wedding gift for close friends, as we are delighted with it, thanks you!” – P Haswell

“Just wanted to let you know that the order arrived today, must say fantastic product and service” – P Digby

“Just want to thank you for the prompt dispatch of my necklace which I received yesterday.” – D Hart

“I have literally just got back from having been in your store approximately 7 and half minutes ago, and was so impressed by the warm welcome, attention to detail, and invitation to look round – that I thought I’d say – THANKS.  Top drawer, we’re brought stuff online from you before but never been to the store, to actually see all you guys in action was ace of base.” – A Devine

“I wanted to pass on how fantastic the staff were with our students, the man helping each student was so encouraging and patient.” – D Douglas

“The earrings are lovely and I’m sure that my friend will be very pleased to receive them.” – F Liddicoat